Book Summary Preview : FISH! This article is based on the following book:
FISH!
By Stephen C. Lundin, Ph.D., Harry Paul, and John Christensen
2000 Hyperion, New York
ISBN 0-7868-6602-0 International Edition ISBN 0-7868-8760-5
112 pages
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The Big IdeaWORK MADE FUN GETS DONE! In a reality where you may be working at a job that is not exactly ideal, here are ways to learn to love what you do, and make your workplace an energetic, enthusiastic and wonderful place to be. Through the delightful story of fictional characters Mary Jane Ramirez, a manager from First Guarantee Financial, and Lonnie, a fishmonger from Seattle's world famous Pike Place Fish Market, this engaging parable teaches us how to transform a "toxic energy dump" (every company has one) into a workplace that adds value, productivity and profit to the company, thereby creating happier workers, employers, and customers. | Introduction
The First key things to understand are: -
Choose your attitude. There is always a choice about the way you do your work, even if there is no choice about the work itself. YOUR ATTITUDE MENU FOR THE DAY: J OR L. IT'S YOUR CHOICE. Mary Jane and Dan had moved their family to Seattle, and had only spent less than a year in their new hometown when tragedy struck. Dan died suddenly from a burst aneurysm, forcing Mary Jane to accept a position on the dreaded third floor of First Guarantee Financial because of the salary raise and benefits it would provide her, as she was now a single parent. The challenge was to transform the company's toxic energy dump, a.k.a. the third floor department, into a staff that the rest of the company could work with effectively. The third floor was the butt of all company jokes, where phone calls would go unanswered, and people could be counted on to rush to the elevators at 4.30 everyday. Pondering over the problem of the third floor, Mary Jane stumbled upon the Pike Place Fish Market one day during lunch. She immediately noticed the energy, enthusiasm, and interaction the market fishmongers and customers had. She made friends with Lonnie, who promised to help teach her staff the secrets of the success of the Fish market. The first lesson: There is always a choice about the way you do your work, even if there is no choice about the work itself. We can choose the attitude we bring to our work...
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