Book Summary Preview :Whale Done!

Chapter 1
Wes Kingsley is a troubled man. He had come to Orlando to attend a business conference and yet still, he can’t seem to leave his problems behind. Wes is having trouble getting his work staff to perform to the best of their abilities. To make things worse, Wes is experiencing the same problems at home with his kids.

In between his otherwise busy business schedule, Wes decided to visit the famous marine zoological park, SeaWorld. During the show, he marveled at the way the whales performed and at the brilliance of the trainers.

Right after the show, Wes approached one of the trainers, Dave Yardley, to ask him how he got the killer whales to perform. Dave’s explanations both surprised and enlightened Wes.

Whale Done Tips and Techniques:

• People, very much like whales, will not do anything for you until they trust you. You must show good intentions and convince them that you mean no harm.

• To build trust, you must accentuate the positive and not the negative.

• Do not accentuate negative behavior. Remember, the more attention you pay to a certain behavior, the more it will be repeated.

• When negative behavior occurs, redirect the energy.

• Do not look down on others. Do not expect them to do something just because you want something done.